Privacy Policy

ReverseVeda respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or consult with us.

By using our website and services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Contact number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

Health-Related Information

If you choose to consult with us, we may collect relevant health information shared voluntarily during consultation. This information is handled with strict confidentiality.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Schedule and manage consultations

  • Respond to inquiries

  • Improve website functionality and user experience

  • Send order confirmations and service-related communication

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment gateways. ReverseVeda does not store your full card details on its servers. Payment providers operate under their own privacy and security standards.

4. Data Protection & Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

However, no method of online transmission or storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience, analyse traffic, and improve functionality.

You may choose to disable cookies through your browser settings, though some features of the website may not function properly.

6. Confidentiality of Consultations

Any personal or health information shared during consultations is treated as confidential. Such information is used solely for the purpose of providing Ayurvedic guidance and is not disclosed without consent, unless required by law.

7. Third-Party Links

Our website may contain links to third-party platforms or social media channels. ReverseVeda is not responsible for the privacy practices or content of external websites.

8. Your Rights

You may:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal and record-keeping obligations)

  • Opt out of promotional communication at any time

To make a request, please contact us.

9. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or maintain medical and transaction records.

10. Changes to This Policy

ReverseVeda reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with a revised “Last Updated” date.